Store Policies & FAQ

Shipping

Unfortunately due to the recent increase in Canada Post rates, we have been forces to increase our shipping rates.

Standard Shipping Heavy Goods Shipping
Ontario $12 $25

Quebec, Manitoba, Saskatchewan, Alberta, B.C, Maritimes

$15 $30

Territories

$20 $50
United States $20 $50
International $20 + $50+


Orders over 10kg may incur additional freight changes.  Incremental fees will be billed based on our actual charges with customer agreement.

International shipping will be billed based on actually shipping rates.

Orders will be shipped from The Quilt Store via Canada Post Expedited Parcel Service or Canpar within 1 business day of the order being received.   Expected Deliver is as follows:

  • Local - 1 day
  • Regional - up to 3 days
  • National - up to 7 days

Return Policy

Our products may be returned for a store credit within 30 days of original purchase, provided they are unopened and in "like-new" condition. Any shipping on returns will be at the expense of the buyer. Please call 1-888-853-7001 for Return Authorization.

Class Registration Policy

  • Registration is accepted on a first come first serve basis
  • Class and kit fees are required upon registration
  • Class registration fees are non-refundable
  • Should any class be cancelled by The Quilt Store all registrants will be contacted and offered a full refund or an alternate session

Fabric 

Unless specified otherwise, the quantity of fabric on our website is measured in full meters.  If you order quantity 1, you will receive 1 meter.